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Managing Stress and Conflict

This course was created in response to an educational needs assessment of nurses with regard to their specific work setting.  The material was designed based on input from professionals in the field so that activities and scenarios are relevant to the healthcare setting, which is unique from most other stress or conflict management offerings.  The purpose of this course is to provide healthcare employees with practical tools and training to manage stress and conflict in their day to day work activities and help them deal more effectively with difficult people.

 

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